Restoration Services Charlotte NC 24/7
Fire and water emergencies don’t always happen during regular business hours. RestoPros Restoration is open 24 hours a day, 7 days a week. Customer service is what sets us apart from our competitors. If you’re up at 2am and need help because of a flooding basement, we’re up at 2am helping you. We have the experience to walk you through the entire process, including any claims you may want to file with your insurance company. We won’t leave your side until you feel confident with the entire situation and we make sure your environment is safe.
We go above and beyond for every client! We do anything we can to put our customers at ease, from finding temporary housing in an emergency, to buying your entire family hot chocolate while we talk about the next steps in your restoration process. We want our customers to feel like they have a family friend in the restoration business, because they do with RestoPros.
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Disaster comes uninformed. During and after natural disasters or an accident there can be a heavy loss to property. Sometimes it can become extremely difficult to bounce back with the same results as you had previously. Having your home in Charlotte NC destroyed or ruined due to waterlogging or a fully functioning office place completely ruined can not only affect your personal lifestyle but also your business life too.
These are the moments that can force you to rethink your budget for repair and restoration work in Charlotte NC. You may need to plan your living and maybe eventually end up putting your savings into becoming functional. While money won't be a matter of great concern in this situation. The stress of how all this could be done in the smallest possible time without hampering your work life, restoration of your home is made simple at Resto Pros. We are the local Charlotte NC experts in water & fire restoration that you can trust.
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Why Choose Us?
"RestoPros came right out to my house when I had a pipe burst (two different times!) . Brie helped me with everything! She set me up with a team that removed all the damaged walls, floors, etc. She is so reliable, helps with anything and everything at a moments notice. Austin was very professional and knowledgeable. And Alex stands by his word! It is a very stressful process when your pipes burst two times in two weeks and they made the process as simple and easy as possible. Thank you!"
Awesome restoration business!! Saved our home in Charlotte and made the restoration process easy.
I came home to water raining from the ceiling over my kitchen island....kitchen was 1/4" underwater.....problem initiated in upstairs master bath....RestoPros arrived promptly within a half hour. I was panicking and so upset. It was a relief to see Austin at my front door. His calming, empathetic and take charge demeanor was so comforting. After carefully assessing the plumbing and flooring he created air flow with multiple fans in both kitchen and upstairs. Upon returning to check on it he found the laminate was still wet underneath. He sealed my floors with plastic and set up multiple large dehumidifiers and fans to help dry the floor. Sadly, after one week, the flooring underneath was not completely dry and needed to be torn out and replaced. Austin did everything he could do to save my laminate flooring. He was easy to reach and in constant communication by phone and also by stopping to check on the machines and progress. I am grateful to RestoPros and particularly to Austin for his prompt action and attempts to help me through this disaster. I highly recommend them to anyone who unfortunately finds themselves in my situation.
Fast response time and Erin and Alex are great to deal with! Highly recommended to anyone in need of their services